Since 2017 we have over 1,000 people participate in Facilitating Learning and Change workshops. We have seen many of you who have participated taking what you have learned and doing some great work. The programme began with [...]
The greatest resource any organisation has is the knowledge that resides in it's people and yet it is perhaps the most under-utilised. A Customers as Learners TM programme unlocks the potential value of that knowledge [...]
The one thing that customers want above everything else is to succeed. So whatever else we do we must ensure their success with our product or service. They will likely forgive us many things so [...]